These are the terms.
Delivery
When will I get my order?
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
● USA: 3–4 business days
● Europe: 6–8 business days
● Australia: 2–14 business days
● Japan: 4–8 business days
● International: 10–20 business days
Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide!
Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them if the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at magen@drmagenhenry.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
Returns
What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at magen@drmagenhenry.com!
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at magen@drmagenhenry.com with photos of wrong/damaged items and we’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at magen@drmagenhenry.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
Use Wisely
ChiroJunky Terms of Use
ChiroJunky LLC operates this website (the “Site”) and is providing information and services contained on the Site as a benefit to visitors to the Site. The information on this Site is provided solely for educational and resource provision purposes. Such information and services are not intended to be specific medical, health, business or other professional advice or direction. If you have specific questions regarding your health or health status, contact your primary care provider. We do not make any express or implied representations or warranties about the completeness or accuracy of this information for any purpose or the suitability of this information or these services for any particular use.
Disclaimer; Links to Third Party Websites
This Site also enables patients to obtain information on the services, events, and materials offered, and other information relevant to purposes of this Site. External links may be provided as a convenience to Site visitors. These external sites are created and maintained by other third party organizations. We do not control or guarantee the accuracy, relevance, timeliness, or the content contained through any external links.
Information sent through e-mail should not be relied upon as a medical consultation. This mechanism is not designed to establish a physician-patient relationship or replace a physician’s independent judgement about any particular condition or health status generally or the appropriateness or risks of a treatment or procedure for a given patient.
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